How to Find a Reputable Gold Refinery

Many of our clients run businesses themselves. They’re jewelers, pawnbrokers, and dentists, to name a few. As business owners, they, naturally, want to work with a gold refinery that will pay top dollar for their lots.

At Manhattan Gold & Silver (MGS), we pay up to 99 percent of the melt value of your precious metals, according to the daily London Fixing. But we also know that there’s something even more valuable than high payouts — integrity. What good is the promise of a high payout if it’s never actually received?

To find a gold refinery that really delivers, look for these key attributes.

Longevity

You don’t want to be a gold refiner’s first client. A quick search online can tell you how long a company has been in business — and what others have to say about it. You can also check Better Business Bureau to find out if anyone has filed a complaint or if the company has filed for bankruptcy.

Turnaround Time

Most refineries don’t just process gold. They work with other metals, too, such as silver, platinum, and palladium. Depending on the material, the refining process can take days or weeks to complete. Platinum, for example, can often take longer than other metals, due to its complexity. When you get an estimate for your lot, always ask when the payment will be received.

At MGS, we often process payments the same day the lot is received.

Transparency

A reputable refinery doesn’t do business behind a magic red curtain. It’s transparent about its policies, payments and process.

Our process is simple:

  1. We estimate the value of your lot.
  2. You receive the payout estimate, deliver your lot to us (in person or by mail), and we handle the rest.
  3. We assay, or test, your lot to determine its value.
  4. We pay you (typically the same day the lot is received).

We also specialize in several types of assays to ensure that you’re getting paid accurately. If you have time, you’re also welcome to watch the entire process.

Watch the video above to see us in action or request a free quote.

Manhattan Gold & Silver Update

We are open for business with limited hours from 11am - 2pm. The easiest method for metal processing is to either mail, or drop off/curbside service. Customers will not be allowed in the exchange at this time. 

If you have any questions you can still contact us at 212-398-1454 and sign up for our newsletter for further announcements.

Most importantly, please stay safe! 

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